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Privacy Policy

This Privacy Policy describes how Svidget ("we," "us," or "our") collects, uses, and protects your personal information when you use our mobile application and website (collectively, the "Service").

1. Information We Collect

1.1 Personal Information

We collect minimal personal information when you use our Service:

  • Account Information: Name and email address when you create an account
  • Payment Information: Billing details processed through secure third-party payment processors (App Store)
  • Communication Data: Messages when you contact our support team

1.2 Usage Information

We automatically collect information about how you use our Service:

  • Study Data: Questions answered, quiz results, progress tracking, and performance analytics
  • App Usage: Features used, time spent, navigation patterns, and widget interactions
  • Device Information: Device type, operating system, app version, and unique device identifiers
  • Location Data: General location information (city/country level) for analytics purposes

1.3 Technical Information

  • Log Data: IP addresses, browser type, access times, and pages viewed
  • Cookies: Small data files stored on your device to improve your experience
  • Analytics Data: Information about app performance and user behavior

2. How We Use Your Information

2.1 To Provide Our Service

  • Create and manage your account
  • Deliver personalized study content and recommendations
  • Track your progress and provide performance analytics
  • Sync data between the app and iOS widget
  • Process subscription payments and manage billing

2.2 To Improve Our Service

  • Analyze usage patterns to enhance user experience
  • Develop new features and improve existing ones
  • Optimize app performance and fix bugs
  • Conduct research and analytics to understand user needs

2.3 To Communicate With You

  • Send important updates about your account or the Service
  • Respond to your questions and provide customer support
  • Send promotional emails about new features (with your consent)
  • Notify you about changes to our terms or privacy policy

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Third-Party Services

We work with trusted service providers to operate our app, including payment processing and secure data storage. These providers are bound by strict confidentiality agreements.

3.3 Legal Requirements

We may disclose your information if required by law or to:

  • Comply with legal processes or government requests
  • Protect our rights, property, or safety
  • Prevent fraud or security issues
  • Enforce our Terms of Service

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption: All data is encrypted in transit and at rest
  • Access Controls: Limited access to personal information on a need-to-know basis
  • Regular Audits: Security assessments and vulnerability testing
  • Secure Infrastructure: AWS enterprise-grade security and compliance

5. Your Rights and Choices

5.1 Account Management

  • Access: View and update your account information through the app
  • Correction: Modify incorrect or outdated information
  • Deletion: Delete your account and associated data

5.2 Data Portability

You can request a copy of your data in a portable format by contacting our support team.

5.3 Marketing Communications

You can opt out of promotional emails by:

  • Clicking the unsubscribe link in any email
  • Adjusting your preferences in the app settings
  • Contacting our support team

8. Data Retention

We retain your information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will:

  • Delete your personal information within 30 days
  • Retain anonymized usage data for analytics purposes
  • Keep billing records as required by law

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

  • Posting a notice in the app
  • Sending an email to your registered address
  • Updating the "Last Updated" date at the top of this policy

10. Contact Us

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: privacy@svidget.app
Support: support@svidget.app

We will respond to your inquiry within 30 days.